Managing Your Subscription

Your organisation’s Troposphere subscription is managed from a dedicated page where Owners can view the current plan, switch plans, and cancel at any time.

Viewing the subscription#

Navigate to Organisation > Subscription in the sidebar. The page heading is Subscription and the rest of the page is organised around four stat cards plus detail sections:

• Current Plan – the name of the plan the organisation is currently on.
• Status – the subscription’s current status (Active, Past Due, Cancelled, etc.).
• Tier – the plan tier in plain text.
• Usage – your current consumption against the plan’s limits.

Below the cards, additional sections show details of the plan (features, limits, pricing) and usage history.

Changing plans#

1. On the Subscription page, click Change Plan in the page header.
2. The Plans dialog lists every plan available to your organisation. Each plan shows its tier, price, and included limits.
3. Click the plan you want to move to and confirm. The change takes effect as soon as the billing provider processes it.

Cancelling the subscription#

1. On the Subscription page, click Cancel in the page header (visible only when the subscription is currently active).
2. Confirm the cancellation in the dialog that appears.

Cancelling stops further renewals. Your organisation continues to have access until the end of the current billing period, after which it moves to a cancelled state. Any existing data remains intact; you can reactivate by changing to a new plan at any time.

Billing contact and address#

The billing contact, billing address, and tax details used on Troposphere invoices live on the Organisation > Settings page rather than on the Subscription page. See Managing Organisations for those fields.